Organisational Roles in Employee Innovation, Creativity, and Public Sector Performance

Abstract

The study investigated organizations’ roles on employees’ innovative work behaviour and creativity in public sector performance. Therefore, the study incorporated the following objectives; to examine employees’ working experience and creativity in public sector performance, to assess employees’ innovative mindset and creativity in public sector performance and to evaluate employees’ leadership support and creativity in public sector performance. The study adopted case study design as well as qualitative approach. Resppondents used here, were obtained from employees working at TBc Dar es Salaam region. These respondents were selected randomly based on the nature of the information that the respondent sought for. Data was thematically analysed, whereby similar ideas were treated as major themes based on the research objectives. The study findings revealed that employees working experience greatly influenced their innovative work behaviour and creativity leading to public sector performance. The study also revealed that employees innovative mindset and creativity highly influenced their innovative work behaviour and creativity through a series of introducing programs that aimed at attracting more viewers as well as corporate sponsors as marketing strategy. Based on the findings, the study therefore recommends that policy makers should strive to create an environment where employees feel safe to express unconventional ideas without fear of criticism. Regular brainstorming sessions, innovation challenges, and cross-departmental collaborations should be organized to stimulate creative thinking and foster a culture of innovation throughout the organization.