Affectors on the Humanitarian Supply Chain's Adoption of ERP Systems

Abstract

Humanitarian organizations faced the issues of supply chain disruption, poor information access, higher costs, late deliveries, delays and inventory management issues which had an impact on the quality services provided by the organizations. These arose because most of the humanitarian supply chain were not using electronic procurement system. The humanitarian SDGs Agenda of 2030, is to “deliver products and/or services to the needy, whose immediate or long term survival can depend on the efficiency execution to enhance cost management.” As the purpose of Humanitarian supply chain goal this study aligns with the SDGs goals. The study sought do determine the influence of Tanzania’s humanitarian supply chain in the deployment of ERP systems with the primary focus on three variables which were organization capacity, employees training as well as technological infrastructure. The study results exposed that organizational capacity and technological infrastructures had a significant and distinct role in the ERP systems adoption in humanitarian supply chain. Researchers recommended that humanitarian organizations should make significant investment in the Intergra system, provide top-tier assistance and improve the existing training programs for the purpose of enhancing supply chain performance.